UX Designer creating clear, accessible digital experiences

I’m Niran Valand, a UX designer based in Leicester with a background in education and public-sector support. I design mobile apps and responsive websites that simplify complex journeys, reduce user stress, and help people complete important tasks with confidence.

Featured projects include an EHCP guidance hub, a digital benefits checker, a community events platform, and a barber booking experience.

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My Approach

Human-Centred

I design with a deep focus on real users and real contexts. My background working directly with families, communities, and service users in the public sector has shaped how I approach UX — especially for people navigating complex or stressful situations.

I prioritise clarity, accessibility, and empathy to ensure users feel supported at every step.

Research-Led

My design decisions are guided by evidence, not assumptions. Through user interviews, journey mapping, and usability testing, I identify pain points early and use insights to inform flows, content, and interactions.

This approach underpins each of my mobile app projects, from benefits eligibility to local community engagement.

Iterative

I work iteratively — sketching, prototyping, testing, and refining. Each version of a design improves based on user feedback, helping reduce friction and increase confidence.

Iteration allows me to balance user needs, technical constraints, and practical outcomes, resulting in solutions that are both usable and purposeful.

  • Public-Sector, User-Facing Experience

    Hands-on experience supporting families and service users through complex processes, giving me a strong understanding of empathy, clarity, and real-world user needs.

  • End-to-End UX Project Experience

    Designed mobile apps and responsive websites through research, user flows, wireframes, prototypes, usability testing, and iteration.

  • Accessibility & Community Focused

    Focused on inclusive, easy-to-understand digital experiences for users navigating stressful, complex, or important tasks.

Community Stride Together

A community walk and event platform connecting people with local activities.

Designed to help users discover, join, and manage community walk events with clear event cards, simple booking flows, cancellation states, and responsive layouts across app and web.

Community UX - Booking Flow - Mobile App - Responsive Web

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Case Studies

Digital Benefits Checker

A mobile app and responsive website helping users understand financial support eligibility.

Designed to simplify complex benefits information through guided questions, plain English, clear eligibilty results, and trst-building content across mobile web, and desktop experiences.

Service Design - Mobile App - Responsive Web - Accessibility

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EHCP Guidance Hub

A respoonsive public-service website for parents and carers navigating the EHCP process.

Designed to help users understand eligiblty, request support, follow statutory timelines, prepare for annual reviews, and access appeals guidance through clear, accessible information architecture.

Public Sector UX - Accessibility - Responsoive Web - Information Architecture

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Barber Booking Platform

A booking experience for a local barber business across app, mobile web and desktop

Desinged to reduce booking friction by helping users choose services, select available times, review appointment details, understand policies, and confirm booking with confidence.

Booking UX - Mobile App - E-commerce flow - Responsive Web

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